- my clients know where data is held and how to get to it.
- the setup of the machine is documented so that key information, such as antivirus account subscriptions, can be revisited at a later date without incurring costly support time
If you are already established and finding that your computer systems have expanded in a less than strategic way, I offer a status review that will include everything from documenting the existing set-up to networking machines, sharing resources, business continuity, backups and building best practice procedures and policies.
- full backups are taken of old equipment, and that these backups are accessible.
- any changes between old and new machines are documented and explained so that the new machine is immediately useable without having to hunt down programs and data.
I also conduct security reviews, which cover everything from access, location, operating systems, anti-virus and malware to remote access, storage and data protection.
I offer ongoing support and a call-out service and holiday cover for on-site support staff on a tailored basis to ensure continuity of service for your business.